Production AI & Software

Production AI systems for growing businesses.

AI implementation that pays for itself.

Senior engineers who have shipped fintech, SaaS, and operational systems at scale. We implement custom AI systems that actually work.

4.8 Clutch
5.0 Google
AWS Partner
META Tech Partner
11 Countries

Trusted by teams shipping real systems

Volopay CampaignHQ Equipp FLIN Buttonsimple Glamcam Innergiving Lental Nexus Valeur Flickd Gluf Ralco Rensemble Sweatscore Nuancers Klickie Kaft Racepoint Sumwhere SmartMove Arusto

The problem

Why most AI initiatives fail.

A pilot impresses the board. Then nothing happens. The work of getting from demo to production is harder than the AI itself, and it is where KUMO operates.

01

Pilots that never reach production

Most AI initiatives stall after the demo. The team builds something impressive, the board approves it, then six months later it is still in a sandbox. Production-grade engineering is a different discipline from prototyping.

02

Workflows that do not actually save time

AI features get shipped but the team works around them, not with them. Adoption fails because the AI does not fit how work actually happens. Workflow design matters more than model choice.

03

Messy internal data the AI cannot make sense of

Your data lives across CRMs, ERPs, spreadsheets, and tribal knowledge. AI tools that work brilliantly on clean demo data fail on real-world inputs. The data audit comes first.

04

Operational complexity SaaS vendors do not address

Off-the-shelf AI works in narrow lanes. Real businesses span systems, regions, regulations, and exceptions. Production AI requires bridging gaps SaaS vendors leave open.

What we build

Five services built to close the gaps.

Each service targets where AI initiatives stall: workflow adoption, production deployment, data integration, operational reliability. Custom where it matters, honest about where SaaS already wins.

AI Workflow Automation

Production AI built into the workflows your team actually uses, not pilots they work around. Finance, support, document processing, ops.

AI Product & Platform Engineering

Greenfield AI products built for production from day one, with observability, eval frameworks, and fallback paths baked into the architecture.

AI Integration

Add AI to the software your business already runs on, working with messy data, disconnected systems, and compliance constraints SaaS vendors do not reach.

AI Infrastructure & Deployment

The production scaffolding pilots usually skip: observability, drift monitoring, rollback, cloud-agnostic deployment. Built so AI runs reliably after launch.

Web & Mobile Development

Production web and mobile for businesses outgrowing no-code builders and prototypes. Code your team can extend after we hand it over.

Selected work

Production AI we have delivered.

View all case studies

How we deliver

The KUMO Method.

Six phases. 12-16 weeks for standard engagements. Milestone-based, senior engineers from start to delivery. Adapted from McKinsey, BCG, AWS, and AgentOps frameworks.

01 2-3 weeks

Scope & Discovery

Stakeholder interviews, workflow mapping, use-case prioritisation against business KPIs. Data quality validation. Risk register.

02 2-3 weeks

Data Audit & Architecture

Data inventory across CRMs, ERPs, databases, and documents. Compliance review. Pipeline and ETL design. Model architecture decisions: RAG, fine-tune, or hybrid.

03 3-4 weeks

Prototype & Evaluation

Rapid prototype with production AI APIs. Eval frameworks for accuracy, latency, cost-per-task. Stakeholder UAT. Honest go/no-go review.

04 4-6 weeks

Production Build & Integration

Production engineering. Observability and tracing. Human-in-the-loop checkpoints. Versioning and rollback. Integration with your existing systems.

05 1-2 weeks

Deployment & Monitoring

Phased rollout with control groups. KPI dashboards. Drift and latency alerts. Team training. Operational runbook handed over.

06 Ongoing

Optimisation & Governance

Iterative tuning. AI governance review. Continuous evals. Model upgrade planning as new versions ship.

Total typical timeline: 12-16 weeks for standard projects. 4-6 months for larger multi-use-case builds.

Built for production

Production-grade by default.

Growing businesses cannot afford AI that breaks in production. Every engagement ships with the operational scaffolding serious software requires.

Governance built inCompliance review during scoping. Audit logs for every AI decision in production. Documentation your legal team can review.
Production observabilityDistributed tracing, drift monitoring, latency alerts. You know about problems before customers do.
Human-in-the-loopAnywhere a decision matters, such as payments, compliance, and customer-facing answers, humans approve before the AI acts.
Cloud-agnostic deploymentAWS Partner, but we deploy where your business needs to operate: AWS, Google Cloud, Azure, OVHcloud, Hetzner, Scaleway, or on-prem.
Multi-model vendor independenceDesigned so the underlying AI provider is swappable. Switching providers requires prompt rewriting, not re-engineering.
Rollback & versioningEvery production AI deployment has versioned models, instant rollback, and phased rollout. No surprises.

Insights

AI in plain English.

View all insights
Insight

From Pilot to Production: A Practical Playbook

What separates successful AI initiatives from experiments.

Read more ->
Insight

Evaluating LLMs for Enterprise Use

A framework for quality, risk, and cost.

Read more ->
Insight

Building Guardrails That Do Not Slow You Down

How we balance safety, speed, and usability.

Read more ->

Voices

Businesses that built with us.

Rajesh Raikwar CTO, Volopay (YC S20)
KUMO are our go-to consultants when it comes to solving deep fintech technical architecture problems and building custom AI tools.
Nidhi Surekha CEO, Equipp (Ralco Group)
Impressed with their timely project completion, transparency, and honesty. They built our equipment rental platform end-to-end.
Yuvraj Shergill CEO, Arusto.ai
They exhibited a strong desire to engage in discussions beyond their direct work. Strong product thinking, not just code execution.
Rohit Bhageria Founder, FLIN
Building our fintech app for Indonesia and Philippines markets. Senior team, fast moves, and quality you can trust on regulated workflows.

Common questions

Questions buyers ask before trusting AI in production.

How do you prevent hallucinations and unreliable AI behaviour in production?

We design for failure first. Every production system gets an evaluation harness with regression tests, a confidence threshold below which the model defers to a human, guardrails on output structure, and source-grounded retrieval where applicable. We measure accuracy, drift, and refusal rate continuously, not just at launch. If a model cannot pass eval, it does not ship.

Will we be locked into a specific model provider or cloud?

No. We build behind an abstraction layer so you can swap models, including OpenAI, Anthropic, open-source, or fine-tuned models, without rewriting application logic. Deployment is cloud-agnostic: AWS, GCP, Azure, or your own hardware. We are an AWS Partner because most clients prefer it, not because we depend on it.

How do you handle data privacy, PII, and regulated data?

We treat data residency, redaction, and audit trails as architecture decisions, not afterthoughts. PII gets masked before it reaches third-party models, or we run private and local models where regulation requires it. We have shipped systems against fintech, healthcare, and EU privacy constraints. We implement the controls; your compliance team owns the certifications.

Who owns the code, prompts, models, and data we produce?

You do. Full IP transfer is the default: code, prompts, fine-tuned weights, datasets, infrastructure-as-code, documentation. We do not keep back-doors, license-locked components, or proprietary frameworks you need us to maintain. Repos are yours from day one.

How do you work alongside our existing engineering or data team?

We slot in. That can look like a parallel pod owning a workstream, embedded engineers in your sprints, or a discovery-and-build team that hands off to your in-house group. We document as we go, run reviews with your leads, and aim for your team to maintain the system long after we are gone.

Where do you keep humans in the loop for high-stakes decisions?

We default to human-in-the-loop wherever the cost of being wrong is higher than the cost of being slow: clinical, financial, legal, or customer-facing decisions. Confidence scores route uncertain cases to reviewers, and we instrument those reviews so the model learns from them over time. Full automation is earned, not assumed.

When do you use RAG vs. fine-tuning vs. plain prompting?

RAG when the answer lives in documents or databases and freshness matters. Fine-tuning when behaviour or format needs to be consistent and prompt engineering hits its ceiling. Plain prompting plus structured outputs when a frontier model already does the job well. Most production systems we ship are a hybrid, and we measure to decide, not guess.

How do you measure ROI and decide whether something should ship?

We agree on the business metric before we write code: hours saved, cycle time reduced, conversion lifted, error rate dropped. Every prototype goes through a go/no-go review against that metric before it earns a production budget. We have told clients not to ship features that did not move the number, then rescoped from there.

What happens after launch: handover, monitoring, retraining?

Launch is a milestone, not the finish line. Every system ships with monitoring for latency, accuracy, drift, and cost-per-task, plus alerting, rollback paths, and a retraining cadence. You can hand it to your team, because we document for that, or keep us on a retainer for monitoring, eval refresh, and incremental improvements.

Where are you based, and how do you handle NDAs across borders?

Global team operating from India with active engagements across the US, UK, Europe, the Middle East, and Asia: 11 countries to date. We sign mutual NDAs and DPAs before discovery, support customer-jurisdiction contracts, and align working hours to your team core overlap. Cross-border IP transfer and data-handling clauses are routine for us.

Should I go custom or buy SaaS?

Often SaaS. We start every conversation by mapping your use case against existing vendor AI. If a SaaS tool solves 80% of your problem, we'll tell you to buy that.

Let us build your competitive advantage.

Tell us what you are solving for.

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